About me

Skilled IT and Customer Specialist with 3 years of experience in the IT and customer service sectors. Proficient in troubleshooting, network administration,Microsoft Azure, and data security, achieving a 95% customer satisfaction rating.Apart from that i am also a web developer ethusiast

Skills

Experience

Education

  • FIGMA
    Web Designing
  • HTML, CSS &JavaScript
    Web app Development
  • Customer service
    Ensuring high customer satisfaction
  • 2023 - PRESENT
    Customer Service Specialist at Concentrix
  • Feb2021- Dec2022
    IT Specialist at MTN Rwanda
  • 2022-2025
    BBA Sale and marketing from WSB Chorzow
  • 2018-2021
    High school deploma in
    PCM (Physics, Chemestry and Mathematics) from SAINT JEROME JANJA
    Grade:4GPA

My services

Web Developer

Creating visually appealing and functional websites,
design layouts,code webpages using HTML/CSS,
collaborate with clients, and ensure quality.
Staying current with trends is crucial.

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Cloud specialist

As a Cloud Specialist, I design, implement,
and manage cloud-based solutions.I collaborate with platforms
like AWS, Azure, or Google Cloud to optimize infrastructure,
enhance scalability,and improve performance.
My goal is to enable organizations to harness the power of the
cloud for innovation and agility. 🌐☁️🚀

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Customer Specialist

As a Customer Service Specialist, my role is to be the
friendly face and helpful voice that customers encounter.
I listen to their concerns, answer questions, and provide solutions.
Whether it’s via phone, email, or chat, I strive to create a positive experience.
My goal? To turn frustrated customers into satisfied ones ensuring they feel heard, valued, and supported. 📞👩‍💼🌟

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Learning

I am still working on my resume in order
to solve the worlds problems through technology.

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My works
Web developer

Developing websites

Fun fact about me is , i love to code . Therefore the website i make are amazing . Read more below

Cloud specialist

I design, implement and manage cloud-based solutions.
Read more below

Customer service

Delvering owesome customer experience is my motto. Read more below

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Contact Me

typaccy@gmail.com

+48733639706

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